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This month, our cover story takes a look at family firms: the various kinds of leadership needed, the intelligence and physical stamina, and the emotional maturity to know when to let go - featuring the research of Professor Randel S. Carlock and the collective insights of the Family Business Network.

Coffee lovers (dare we say "snobs?") will know illycaffè. It is indeed an eponymous firm, and the Illy behind the Trieste-based brand is third generation Andrea Illy who tells us about his own family business, his deal with Coca Cola, the next generation of illycaffè and the secret to a good cup of coffee! 

We have not ignored the two major news stories in the world this year: the uprisings in the Middle East and the horrific set of natural disasters in Japan. Sami Mahroum offers his observations on the Middle East - why it happened and why it's unlikely to be derailed  - while Professor Michael Witt in Singapore and Professor Paul Kleindorfer in Fontainebleau give their perspectives, respectively, on the likely impact  the earthquake and tsunami in Japan will have on its economic recovery and the outlook for nuclear energy.

Our first editorial exchange with Tsinghua University in Beijing takes place in this newsletter, with the adaptation of an article on the Chinese luxury market by Professor Li Fei and an overall view from INSEAD Assistant Professor Frederic Godart who says haute couture may create "the look” but it's fast-fashion copy catters such as Inditex (owner of brands like Zara) that have the cash.

We hope you will enjoy this edition of INSEAD Knowledge and we welcome your comments.
Best regards,
Shellie Karabell
Editor-in-Chief
INSEAD Knowledge

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Trouble at the family mill? Call in the Chief Emotional Officer
Family-owned companies need to be run with emotional, as well as professional leadership, experts say. That’s one area where senior family members often have a crucial role to play. Knowledge speaks with INSEAD Professor Randel S. Carlock, Olivier de Richoufftz, executive director of the Family Business Network and Deepak Gupta, chairman of the Romav Group of companies.
» Read more
 

The man behind a good cup of coffee
It’s twice the price of store brand coffee, but aficionados happily pay it. What makes a niche brand of coffee so sustainable? INSEAD Knowledge meets CEO of illycaffè, Andrea Illy, to find out more about this business model with a difference.
» Read more

Assessing the economic aftershocks Rethinking nuclear energy
INSEAD professor Michael Witt analyses the implications for financial markets, supply chains, Japan’s national energy security as well as the country’s own political leadership and economic recovery. INSEAD professor Paul Kleindorfer takes stock of the future for nuclear energy and what it means for global diversification away from fossil fuels.
» Read more » Read more

Arab youths, revolutions and the rise of the ‘second society’
The patterns of revolutions tend to be similar, focusing on the rise and fall of their leaders, a plunge into lawlessness, and finally a new order. Today’s movement in the Arab world is different. Sami Mahroum, Director of INSEAD’s Innovation & Policy Initiative in Abu Dhabi, explains why.
» Read more
Gallup polls take stock of the Muslim world
It’s not just the Arab world that is changing; but also people’s perception of the region.  Dalia Mogahead, Executive Director of the Gallup Center for Muslim Studies, speaking at INSEAD’s Abu Dhabi campus, explains.
» Read more
Real Estate in the UAE: Moving from speculation to solid value?
The UAE finds itself caught between being the centre of economic opportunity in the Gulf Cooperation Council (GCC) and at the same time surrounded by the political turmoil in the Middle East. Elaine Jones, CEO of Asteco Property Management, assesses the opportunities and impediments for UAE’s real estate recovery.
» Read more

Fast fashion meets luxury labels
Take a stroll down London’s Old Bond Street or Milan’s Via Montenapoleone and you will see the latest offerings of Chanel and Gucci.  Hop over to Oxford Street or Corso Vittorio Emanuele, and you will discover the window displays of H&M and Zara are exhibiting pretty much the same designs.  Guess which is flush with cash? INSEAD Assistant Professor, Frederic Godart, has some surprising predictions as to which way this lucrative market is heading.
A rekindled romance for luxury in China
Luxury is all about dreams. It represents the best. So says Li Fei, marketing professor of Tsinghua University, China, in a recent interview for the Chinese media. He shares his thoughts with INSEAD Knowledge on the recent boom in this lucrative sector and in a country which shunned luxury and ostentation for almost all of the last century.
» Read more » Read more

Can playing hardball and playing nice get women what they want?
Men ask. Women traditionally don’t – simply because being “pushy” could result in negative social consequences, which, for women, tend to be about as important as the material benefits at stake.  Linda Babcock, an economics professor at Carnegie Mellon University explains her latest research, and Peter Hiddema, an INSEAD visiting professor, shows how you can become a better negotiator.
» Read more
INSEAD celebrates 100th International Women’s Day
INSEAD marked the occasion with seminars on all three campuses.
» Read more
Executive women: Is there a future?
Nearly half a century since Betty Friedan and Gloria Steinem championed women’s rights, the fairer sex still hasn’t made it to the executive suite in anything resembling significant numbers. Why? Dedicated women’s rights activist and family practice lawyer, Anamah Tan, explains.
» Read more



Shellie
Karabell
Editor-in-Chief
Mrinalini
Reddy

Web Editor
Bachar Bagh,
Editor,
Knowledge Arabia
Aileen Huang
Editor, Knowledge Chinese
Julian
Boudier

Audio-Visual
Production Manager
Axel
Tagliavini

Associate Director,
Web

Contributors: Cindy Babski | Nicholas Bray | Grace Segran | Zoe McKay |
Lindsay Anne Brown | Jayne Brocklehurst |
Alan Chan (video camera) | Elizabeth Seah (video editing)

« Previous Issues »
Feb 2011 Ethics in Business
Jan 2011 Cultivating Innovation
Dec 2010 Special Edition: Focus on Private Equity
Dec 2010 Women in Business and Society
Nov 2010 Setting of the Rising Sun, as new Asian giants power ahead
Oct 2010 Asian private equity: Coming of age
Sept 2010 Corporate governance: Where did it all go wrong?
July 2010 Putting Europe Back on Track - China/US trade relations
June 2010 INSEAD Leadership Summit Europe (special edition)
May 2010 Social media and marketing - Doing good in business
Apr 2010 Wired in world - Negotiating to win - Too late to get into China?
Mar 2010 Leadership - entrepreneurship - sustainability
Feb 2010 INSEAD Leadership Summit in the Middle East (special edition)
Jan 2010 Top Global CEOs - Diversity in the workplace
Dec 2009 Innovator's DNA - leadership today - visual equity
Nov 2009 Innovation - Finance - MBA oath
Oct 2009 Healthcare: at the crossroads
Sept 2009 Banking one year after Lehman - INSEAD at 50
Aug 2009 Quest for authenticity - Cash is king - Dark side of trust
July 2009 Road to sustainability - New era for innovations
June 2009 Collaboration, creativity and networking
May 2009 The Illusion of Control: Dance with Chance
Apr 2009 Dare and Care: Sustaining Europe's Ambitions
Mar 2009 US economy recovery 'likely' by year-end; Humanitarian Logistics; Innovation Manual
Feb 2009 Women and the 'vision thing'
Jan 2009 Innovating your way to the top
Dec 2008 Can leadership withstand the ravages of the crisis?
Nov 2008 Obama could help US economy recover by mid-2009
Oct 2008 Living with uncertainty (World Knowledge Forum special edition)
Sep 2008 The emergency bailout - heeding the lessons of the Depression
Aug 2008 The future of Chinese capitalism - The changing face of the CIO
Jul 2008 It Starts with One - Successful entrepreneurs
Jun 2008 The Momentum Effect; Global information technology report: Making progress
May 2008 INSEAD Leadership Summit in Europe 2008 (special edition)
Apr 2008 Cross-cultural negotiations; Muhammad Yunus
Mar 2008 Greening the economy: New energy for business (European Business Summit special edition)
Feb 2008 The Experience Trap; Counting the cost
Jan 2008 Fast Strategy: Staying ahead of the game
Dec 2007 Putting leaders on the couch; Creating products for those at the bottom of the pyramid
Nov 2007 INSEAD Leadership Summit in Asia 2007 (special edition)
Oct 2007 The global business leader; Family business on the couch
Sep 2007 In search of blue oceans; The new deal at the top
Aug 2007 X-teams; The money illusion
Jul 2007 INSEAD Leadership Summit in Europe 2007 (special edition)
Jun 2007 Cost innovation and the dragons; The innovation value chain
May 2007 Success, a huge business vulnerability?; Reputational risk management
Apr 2007 Global information technology, the rankings; Closing the deal in negotiations
Mar 2007 Riding rapid economic growth in India and China; Networking is vital for successful managers