Modern financial groups such as Citigroup are particularly vulnerable to issues of reputational risk, says INSEAD visiting professor Ingo Walter, who’s also a professor at New York University’s Stern School of Business.
The bigger the range of services that financial companies provide, the bigger the economies of scope. There are undoubtedly synergies and probably bigger profits. But there is also a greater risk of conflicts of interest, more temptation for aggressive managers to break the rules—and greater damage to a firm’s reputation if there’s a scandal.
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