Operations

Written by Karel Cool, Nicolas Harlé and Philippe Ombregt ...

With increasing specialization, technological complexity, and globalization, firms now buy a long list of products and...

Editor’s Note: Nearly 16 years ago to the day, I interviewed Steve Jobs at an investment conference in San Francisco,...

To err is human but how often do we get it wrong? More often than we realise, according to new research, and the biggest...

Courage, adaptability, and the ability to anticipate brought John Deere’s Spanish tractor manufacturing operations from the...

Can sharing an idea help take it from the drawing board to the marketplace? Talk may cost nothing but new research indicates it...

Why are we constantly surprised by the emergence of crises such as the current financial meltdown, and what are the lessons...

If Murphy’s Law is to be believed, we should be doing a lot more to prevent mistakes from happening in the first place,...

In today’s knowledge-based economy, the functions of the chief information officer (CIO) are becoming increasingly complex and...