Operations | INSEAD Knowledge

Operations

Too Many Meetings, Too Little Time (to Work)

Guillaume Roels

What if there was a better way to schedule meetings for team coordination?

Marketing

INSEAD Insights: September 2023 Research Picks

Lily Fang

Recent findings on online marketplace dynamics, new market creation, trust in AI, diversity in corporate boards and consumer choices.

Economics & Finance

Managing Systemic Risks in Tech: Lessons from Finance

F. Candelon, D. Martinez, P. Nathanial, T. Evgeniou, L. Van der Heyden

The financial sector's track record in risk management offers invaluable lessons for the tech industry.

Operations

Why Has the Humanitarian Sector Been Slow to Localise?

L. Frennesson, L. Van Wassenhove

Despite a collective strategic intent to localise, progress has been slower than expected.

Operations

Is Transshipment More Cost-Effective Than Hubs?

Enver Yücesan

Drones, self-driving vehicles and other technologies have made shipping stock between locations a viable alternative to obtaining them from a centralised facility.

Operations

What Businesses Can Learn From Humanitarian Operations

Luk Van Wassenhove

Navigating uncertain and dynamic environments and overcoming resource and information scarcity are nothing new to humanitarian organisations.

Marketing

Customer Engagement in a Circular Economy

W. Ulaga, C. Senn

Embracing circular business models unlocks opportunities for companies to engage with customers, optimise resource utilisation and ensure a sustainable future.

Navigating trust and safety in a world of AI

Operations

Navigating Trust and Safety in the World of Generative AI

T. Evgeniou, J. Dunn, A. Hunsberger

The new generation of artificial intelligence can help defend against online harms – if we can effectively manage the risks.

Operations

The Road Ahead for XR Technology in Business Education

INSEAD Knowledge

How business schools can navigate the challenges and maximise the impact of immersive learning using VR.

Responsibility

Business Not as Usual: Companies Stepping Up in Crisis

B. Urlu, E. G. Gülserliler, L. Van Wassenhove

In times of humanitarian disasters, the private sector must step up. Businesses can hardly be functional when society comes to a halt.

Operations

Scaling Innovation in Genetics and Precision Medicine

Rachel Eva Lim

How biotech start-ups can identify and solidify their customer base, scale their operations and unlock the full potential of precision medicine.

Operations

Planning Matters: Coordination in Humanitarian Relief

I. Parsa, L. Van Wassenhove

In disaster response, humanitarian operations take place under high levels of stress and time pressure. There is no room for bureaucracy and ambiguity.

Operations

Can Companies Thrive in Permanent Beta?

Luk Van Wassenhove

When digital service providers come under pressure to put new and innovative services in the market fast, how does it affect the way companies measure service performance?

Operations

Humanitarian Versus For-Profit Operations: When Lines Blur

L. Van Wassenhove, I. Parsa, K. Aral

What are the repercussions when humanitarian organisations adopt a commercial structure?

Operations

How Large Mergers Can Benefit Smaller Players

Xabier Barriola

Joint ventures between dominant incumbents can create opportunities for smaller firms to enter the market and capture market share.

Operations

Circularity in Practice: Case of a Zero-Waste Island

A. Atasu, I. Gill

Implementing sustainable solutions has everything to do with influencing behaviour, as shown in the Just Go Zero project on the Greek island of Tilos.

Paper clip leading the way - Photo by Getty/Magnetic-Mcc

Entrepreneurship

Local Innovation as a Driver of Global Development

Prashant Yadav

To achieve critical development goals, we need to champion local, innovative solutions to social problems.

Operations

Nonstop Flights Can Foster Global Firm Innovation

D. Bahar, P. Choudhury, D. Y. Kim, W. W. Koo

Nonstop flights can be a vital facilitator of innovation between international companies and their subsidiaries.

Operations

Twitter's Remarkable Mission in a Divided World

T. Evgeniou, L. Van der Heyden

Good governance is key to ensure that exceptional people, organisations and countries realise their full potential.

Operations

How Biotech Firms Can Improve Cross-Functional Collaboration

O. Schiltz, R. Lehman

Optimising the R&D-to-commercialisation handover process is crucial for the survival of young biotech companies.

Operations

Stakeholder Perspectives on Right-to-Repair Laws

E. Gulserliler, A. Atasu, L. Van Wassenhove

Laws to protect consumers and the environment could be a game-changer for businesses and prompt change in business models.

Creative office by KatarzynaBialasiewicz/Getty Images

Operations

Do Unconventional Offices Promote Creativity?

M. Sosa, S. Lee

It is widely assumed that unconventionally-designed offices stimulate creativity. But that isn’t always the case – sometimes they may even impede innovation.

Operations

Should Companies Allow Returns of Customised Goods?

Anton S. Ovchinnikov

Allowing customers to return customised products can be a win-win for both consumers and business.

Operations

The Coming of Age of Humanitarian Logistics

Luk Van Wassenhove

We are closer than ever to a holistic supply chain management approach now that the humanitarian sector has recognised the importance of logistics.

Operations

Better Human-AI Collaboration May Depend on Workflow Design

P. Puranam, R. Mehra

Improving how humans work with algorithms could simply be a matter of redesigning workflow.

Operations

Making Sense of Attribution in Online Advertising

Antoine Desir

While online advertising has grown rapidly, methods to justify marketing spend on digital platforms have yet to catch up.

Operations

Empowering Public Health Leaders in Africa

L. Van Wassenhove, P. Lalvani

A unique programme to foster leadership and supply chain skills through public-private capacity-building efforts.

Responsibility

Building Momentum in the Energy Transition: Key Insights from Davos and Beyond

Atalay Atasu

If the nascent energy transformation is to take off, business and government must work together to promote circular systems.

Operations

Making Humanitarian Operations More Sustainable

Luk Van Wassenhove

Do good intentions always lead to good outcomes? Experience shows that the lack of coordinated response can lead to future humanitarian and sustainability challenges.

Operations

Mind the Inventory Risk: Price Paradox Under Competition

A. Ovchinnikov, H. Pun, G. Raz

In competitive environments, operational innovation could well be the answer to inventory risk.

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