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The changing face of the CIO

As CEOs increasingly turn to technology to help them cope with a rapidly changing business environment, chief information officers (CIOs) are no longer simply ‘the IT guys’. Increasingly, they are expected to play a more strategic role.


Changing individuals changes organisations

Small and large businesses have been searching for decades for the holy grail of organisational change: the perfect way to motivate employees to change their old ways for what management (or consultants!) deem to be better, new ones.


The transcultural leader: Carlos Ghosn, CEO of Renault, Nissan

“I think one of the basics of transcultural leadership is empathy,” says Carlos Ghosn, the man who is credited with turning around major Japanese car maker Nissan.
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CEO view: Ben Verwaayen of BT

Sustainability is becoming an increasingly hot topic in business circles, but when it comes to grasping the sense of urgency surrounding the issue, many of the current generation of business leaders aren’t very good at ‘getting it’. That’s according to the outgoing CEO of BT plc, Ben Verwaayen.


Creating a climate for change

A new INSEAD-European Business Summit report on climate change has highlighted a surge in ‘green’ activities by US entrepreneurs, backed by venture capital.


Microsoft: Using technology to tackle climate change

Tackling climate change for Europe is “an incredible opportunity to innovate and compete with the rest of the world.” That’s the view of Microsoft International President Jean-Philippe Courtois, speaking at the recent European Business Summit in Brussels, which was devoted to climate change.


The Experience Trap

When companies look for a manager, they should look for experience, right? Well, maybe not. INSEAD professors Kishore Sengupta and Luk Van Wassenhove say their research has revealed what they call the ‘experience trap.’

Leadership & Organisations

Relationship building: A key driver for securing repeat business

A study of consulting firm Celerant has found that relationship building is key to bringing in repeat business which accounts for up to 70 per cent of its revenues each year.


Warning: Success is a Huge Business Vulnerability

INSEAD Knowledge

Former Microsoft Chief Operating Officer Bob Herbold says success creates nine dangerous traps for companies around the world today.