Serguei Netessine
Biography
Serguei Netessine was the Timken Chaired Professor of Global Technology and Innovation at INSEAD. He is now Senior Vice Dean for Innovation and Global Initiatives and Professor at the Operations, Information and Decisions Department at the Wharton School, University of Pennsylvania.
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Latest posts
A Smarter Way to Design Business Strategies to Serve the Poor
I. Popescu, B.S. Uppari, S. Netessine, R. Clarke
With intelligent modelling, a little data can go a long way when it comes to predicting the performance of bottom-of-the-pyramid strategies.
Workplace Excellence Can Be Contagious
Collective outcomes soar when top performers mingle with less adept colleagues.
Ad Hoc Promotions Can’t Buy Customer Loyalty
Jasjit Singh & Serguei Netessine
Short-term promotions disconnected from your overall strategy will not give your business a lasting lift.
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Is Fintech Here to Stay?
2015 was the best year for venture investment in US Fintech start-ups since 2000, with $21.6 billion invested, but the number of deals fell for the first time since 2009.
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Corporates and Start-ups: Engage or Else!
There have never been more ways for big companies and entrepreneurs to collaborate - and you’d be surprised at how common these unlikely pairings are becoming.
Carbon Pricing: Not Such a Clean Option
Carbon pricing has been hailed as the best way to bring down emissions and drive investment in cleaner technologies. New research suggests it could do just the opposite.
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How the Lean Startup Approach Can Alleviate Poverty
Experimenting before plunging into major investments can pay off in the long run.
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Geolocation is Changing the Retail Business Model Yet Again
And maybe that’s why Amazon is moving into bricks-and-mortar.
Product Knowledge Drives Sales Leadership
Retail sales associates with strong brand expertise sell 87 percent more than peers without.
Why Large Companies Struggle With Business Model Innovation
Innovation success stories are all strikingly similar: a bright idea, supported by a zealot-innovator who sees it through. The windfall of goodies follows. But failures happen for all sorts of reasons, and they often occur even when the idea is sound.
A Business Model for Bangladesh
Following the collapse of the Rana Plaza factory building in Bangladesh in April, which caused the deaths of over 1,000 people, many commentators pointed to the absence of building codes, lack of workplace safety rules, and the greed of corporations. But there are business model solutions that can improve supply chain compliance.
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Liberate Your Employees and Recharge your Business Model
As we discussed in our recent blog post on HBR Blogging Network, it finally seems that the uproar overMarissa Meyer’s diktat banning flexible work policies at Yahoo is dying down. While good arguments were made on both sides of the issue, what got lost in the charged debate was the potential for evolving traditional business models through changing the employee-employer relationship.