Stephen Chick

Stephen Chick is a Professor of Technology and Operations Management at INSEAD. He received his MSc and PhD from the University of California at Berkeley in Industrial Engineering and Operations Research and his BSc in Mathematics from Stanford University. Prior to joining INSEAD, he taught process modelling, simulation and information systems as a faculty member at the University of Michigan.

He worked for five years in the automotive and software industries before joining academia. In the MBA programme he has taught the Process and Operations Management core course and the Management of Services elective course. He codirects the Industrial Excellence Award competition, that recognises top factories in Western Europe, as described in Usine Nouvelle and WirtschaftsWoche magazines. His research brings together simulation and statistical decision making tools to help improve process design decisions in a variety of industries including the health sector. His research has been funded by the US Environmental Protection Agency, the Centers for Disease Control and the National Institutes of Health, and he has worked with several pharma, vaccine and health care delivery organisations. Most recently he is working on process excellence in health care delivery, systems thinking for resource allocation in health care systems, and Bayesian approaches to optimal sequential sampling.

Steve provides leadership and service to several academic journals and professional organisations. He was President of the Institute for Operations Research and Management Science, and is on the editorial boards of the journals Management Science, Operations Research, as well as Production and Operations Management.

Read case studies by Stephen here.

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