Stephen Chick, Serguei Netessine, INSEAD Professors of Technology and Operations Management and Arnd Huchzermeier, Chaired Professor of Production Management at WHU-Otto Beisheim School of Management

Developed market manufacturers can’t compete on price or lean management anymore. The winners are finding ways to lock in customers with collaborative, data-driven services and activities.

Research and ideas shared at recent INSEAD alumni panel discussions shed light on the elements required to capture and effectively use big data.

“Where there’s muck there’s brass”. Letting market players make money out of e-waste is key to avoiding rapidly expanding landfill. But with so many interests at stake it’s not as simple as it sounds. The recently recast Waste Electrical and...

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