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Maria Besiou


Maria Besiou is Professor of Humanitarian Logistics at Kühne Logistics University. She received her Ph.D. in Mechanical Engineering and Operations Management from Aristotle University of Thessaloniki (AUTH) in Greece. Before joining KLU she worked as a Postdoctoral Research Fellow at the Social Innovation Centre at INSEAD, France.

As a researcher, she is currently involved in the Research Institute on Leadership and Operations in Humanitarian Aid (RILOHA), which seeks to enhance the effectiveness of humanitarian aid via psychological insights, and the INSEAD Social Innovation Centre, which is an inclusive platform for cross-disciplinary research, education, projects and engagement in the area of Business in Society.

Besiou currently serves on the editorial board of the Journal of Humanitarian Logistics and Supply Chain Management (JHLSCM), as a Senior Editor of the Disaster Management Department (DMD) of Production and Operations Management (POM), and on the editorial review boards of Journal of Operations Management (JOM) and Production and Operations Management (POM). She is also the President of the Humanitarian Operations and Crisis Management (HOCM) College of the Production and Operations Management Society (POMS).

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How Strategic Alliances Can Strengthen Investigative Journalism

M. Hunter, L. Van Wassenhove & M. Besiou

Collaborations between journalists and NGOs forge new avenues for mutual value creation – and social impact.


Two New Commandments of Customer Engagement

Mark Hunter, Luk Van Wassenhove & Maria Besiou

Fields as disparate as journalism and technology have a common route to success in the digital era.


A Future for the News Industry

Mark Hunter, Luk Van Wassenhove & Maria Besiou

The decline of the news business is not inevitable, if we connect to our best customers.

Leadership & Organisations

How True News Will Beat Fake News

Mark Hunter, Luk Van Wassenhove & Maria Besiou

A wave of community-based media is taking audience and influence from the mainstream.