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AI: Disruption and Adaptation

Dissecting the transformative power of AI.

Delve deeper into developments in artificial intelligence, especially the disruptions across value chains. This series examines AI’s impact on a range of sectors, including business consulting, education and the media. It also sizes up the regulatory and ethical questions tied to this game-changing technology.  

Dissecting the transformative power of AI.

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Responsibility

Could AI Tools Actually Help Us Feel Better?

Johannes Eichstaedt

Millions already lean on chatbots for emotional support. With careful development, they could deliver a new generation of mental healthcare.

Strategy

How to Build A Successful AI Hub

Philip M. Parker

Creative solutions that could recreate Silicon Valley in Africa and Asia.

Marketing

How GenAI Is Driving Personalised Marketing in the UAE

D. Starobogatov, W. Ulaga

The technology is helping marketers go beyond traditional segmentation strategies to deliver truly individualised experiences across a dynamic population.
1 comment

Leadership & Organisations

What’s Different About Working in Tech?

M. Gonzalez, P. Puranam

A manager’s guide to thriving in a world driven by tech.

Responsibility

How On‑Demand AI Assistance Undermines Learning

S. Poulidis, H. Bastani, O. Bastani

Giving learners on‑demand AI assistance can erode practice, productive struggle and long‑term skill growth – even when they know it harms their learning.

Career

Is AI Really Going to Take Your Job?

Nadav Klein

No, but your role is probably going to look a little different.
2 comments

Operations

Can AI Align Sustainability and Profits?

K. Cool, A. Atasu

Norwegian start-up Consigli is creating impressive value for real estate developers and the environment with the help of AI. Its recent US$390 million buyout suggests they are doing something right.

Leadership & Organisations

Unravelling the Deep Tensions of Human-AI Collaboration

A. Galsgaard, J. Meyer

What appears like AI hesitance is in fact a profound process of adaptation as the technology reshapes the role of human judgement.

Strategy

The AI Clarity Gap

B. Conversano, B. N. Haddad, V. Satopää

Why organisations stall – and how leaders can move forward.
1 comment

Leadership & Organisations

How AI Will Make Boards More Effective

T. Evgeniou, P. Nathanial, V. Satopää, L. Van der Heyden

Far from making directors redundant, AI will enable boards to see further, act faster and govern better.

Strategy

The Trap Behind AI Experimentation

N. Furr, A. Shipilov

Without clear links to customer value, most pilots fail to deliver. Disciplined focus can change that.

Operations

When Machines Argue: AI Hive Minds and Strategic Decisions

Enver Yücesan

What happens when you make AI models debate each other, and why the results might be better than what your strategy team could produce.
2 comments

Entrepreneurship

How to Mine Better Innovation From the AI Gold Rush

E. D. Yilmaz, T. Meyer

Cultivate genuine innovation through experienced evaluation, strategic intent and mechanisms that reward novelty over replication.

Operations

The CEO's AI To-Do List

T. C. Redman, G. Gioux, T. Evgeniou

Five things that CEOs need to take charge of – rather than delegate – for AI initiatives to succeed.

Operations

Taking on the AI Adoption Challenge

Lily Fang

What’s holding companies back from taking full advantage of the technology, and which trends should they keep in mind?