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OpenAI

Leadership & Organisations

OpenAI's Crisis Is Yet Another Wake-Up Call

T. Evgeniou, Y. Lechell, L. Van der Heyden

Effective governance can save AI doomers, accelerationists, altruists and techno-capitalists from themselves.
worker in a suit sitting next to a robot

Entrepreneurship

AI Is Coming for All Our Jobs... Or Is It?

Rachel Eva Lim

How leaders, employees and organisations can better prepare themselves for the impact of AI.
Research insights november 2023

Leadership & Organisations

INSEAD Insights: November 2023 Research Picks

Lily Fang

Recent findings on human morality, publishing cycles, manufacturing in low-income markets, virtual assessments in acute care services and sarcasm.
symbol of justice in the world of AI

Operations

How Anti-Discriminatory Measures Can Worsen AI Bias

Anton S. Ovchinnikov

Removing gender-related data from machine-learning models may paradoxically harm women instead of protecting them.
Making Stress Work for Organisations

Leadership & Organisations

Making Stress Work for Organisations

F. J. Nitsch, L. V. Wassenhove

Moderate stress boosts performance. But can companies determine “optimal" stress levels for their employees?
rubbles after an earthquake

Operations

Disaster Response: Finding Order in Turmoil

A. Kayyal, I. Parsa, B. Urlu and L. Van Wassenhove

When disaster strikes, governments are faced with difficult, urgent decisions – but preparedness can make a difference.
Too many meetings, too little time to work

Operations

Too Many Meetings, Too Little Time (to Work)

Guillaume Roels

What if there was a better way to schedule meetings for team coordination?
lightbulbs in a row

Marketing

INSEAD Insights: September 2023 Research Picks

Lily Fang

Recent findings on online marketplace dynamics, new market creation, trust in AI, diversity in corporate boards and consumer choices.
Lessons from finance for tech

Economics & Finance

Managing Systemic Risks in Tech: Lessons from Finance

F. Candelon, D. Martinez, P. Nathanial, T. Evgeniou, L. Van der Heyden

The financial sector's track record in risk management offers invaluable lessons for the tech industry.
humanitarian localisation efforts

Operations

Why Has the Humanitarian Sector Been Slow to Localise?

L. Frennesson, L. Van Wassenhove

Despite a collective strategic intent to localise, progress has been slower than expected.
Pooling Risks: Is Transshipment More Cost-Effective Than Hubs?

Operations

Is Transshipment More Cost-Effective Than Hubs?

Enver Yücesan

Drones, self-driving vehicles and other technologies have made shipping stock between locations a viable alternative to obtaining them from a centralised facility.
businesses learning from humanitarian operations

Operations

What Businesses Can Learn From Humanitarian Operations

Luk Van Wassenhove

Navigating uncertain and dynamic environments and overcoming resource and information scarcity are nothing new to humanitarian organisations.
Bicycle track

Marketing

Customer Engagement in a Circular Economy

W. Ulaga, C. Senn

Embracing circular business models unlocks opportunities for companies to engage with customers, optimise resource utilisation and ensure a sustainable future.
Navigating trust and safety in a world of AI

Operations

Navigating Trust and Safety in the World of Generative AI

T. Evgeniou, J. Dunn, A. Hunsberger

The new generation of artificial intelligence can help defend against online harms – if we can effectively manage the risks.
XR education

Operations

The Road Ahead for XR Technology in Business Education

INSEAD Knowledge

How business schools can navigate the challenges and maximise the impact of immersive learning using VR.