This is a direct result of Chinese companies not devoting enough time to look at their talent pipeline, according to Goh Thee Woon, director of coaching and facilitation consultancy, Rubicon Network.
“The involvement of senior managers in people's development in China is absolutely key,” he says. “Don't just leave everything to HR. To a large extent sometimes, I feel HR gets caught with a lot of other administrative stuff. HR could be a stumbling block if senior managers don’t jump in, don’t take charge in terms of retention.”
He adds that the development of local talent, and subsequently a company’s ability to retain staff, is more important now than ever, if China wants to keep pace with the rest of the world, especially with keen competition from emerging market economies.
Goh suggests a few simple steps: first, retain the people who keep you in business. Second, identify these people by giving them more responsibility to ascertain their strengths and weaknesses. Third, fast-track these “high potentials” regardless of gender or age.
Another way to shore up human capital is by building what he calls ‘bench strength’. “Bring in your best manager and at the same time search out for the best in China,” he explains. “Let them mix, let them develop their teamwork and constantly actually build the bench strength.”
All these measures are what Goh deems as necessary, because he says it is no longer realistic for the expatriate managers to stay in China, what with the kind of disparity in compensation.
“It's not realistic for the companies to actually not manage that issue. So bring in foreign managers who actually are positive about people, who actually know how to develop people, who actually come in with a clear mindset that they are there to do actually what we call ‘B-O-T, build, operate and transfer to the local folks.”
Goh cautions, however, that the transition should be a smooth one. For the first year, he recommends that the foreign managers still shoulder the bulk of the responsibilities – about 70 per cent – leaving the locals to manage the remaining 30 per cent. By the second year, the locals should aim to take on the bulk of the workload, until progressively, the handover is complete.
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