Being customer-centric in a digital world requires not a plan but a process.
-
The old ways of running a company won’t cut it in a digital world.
-
-
Clémence Knaébel
Clémence Knaébel has worked as a graphic designer and visual identity consultant prior to her INSEAD MBA. She is now a strategy consultant at Accenture and specialises in digital and innovation.
Latest Posts and Articles
Leadership Development Consultant & Coach - " As the saying goes, ‘knowledge speaks but wisdom listens’....
I would also say that - I would also say that employers need to be realistic about their own organizational...
Re: Customer Satisfaction Before Profits at the Base of the Pyra - Customer satisfaction is something which...
Education: Go Global or Perish, Digital Breathing Down Your Neck - Higher Education seeks to build leaders...
Owner Simon Sijbrands Consulting & Coaching, associate KDVI - Really like this Geert. Perhaps 'projective...