David Dubois is a global expert on data-driven marketing, customer centricity and digital transformation. By focusing on how technology intersects with human behavior – among consumers and professionals – he helps organizations unlock new sources of growth from analytics and enrich their customer relationships. He is also an expert in luxury and fashion brand management.
His work on technology and consumption, analytics-driven insights generation, social influence, social media behavior, word-of-mouth and luxury consumption has appeared in top academic journals (all accessible here) and is regularly featured in outlets such as The Financial Times, The Economist or Le Monde, among others. David Dubois is also an Associate Editor at the Journal of Consumer Research.
At INSEAD, David directs the Leading Digital Marketing Strategy Programme and the Driving Digital Marketing Strategy Programme, and has directed and delivered dozens of executive education programs or workshops for B2B and B2C companies such as Google, Facebook, Cartier, l'Oréal Paris, Pernod Ricard, Sanofi, Cipla, Takeda, or Mizuho. In addition, he has developed MBA electives on (1) Digital and Social Media Strategy and (2) Value Creation in Luxury and Fashion. A prolific case writer (all accessible here), David Dubois has been the top 40 bestselling case authors worldwide since 2018 and his cases won the 2017 and 2018 best marketing case awards by the Case Center and the 2019 EFMD case competition.
Recent research highlights how luxury consumers are pulled in different, often contradicting directions.
The industry is set to become less cyclical, less vicarious and more transparent.
Until there is a major change in consumers’ behaviour towards plastic packaging waste, the widespread and tangible shifts the...
Resilient businesses use digital technologies, data and analytics to create long-term customer value.
Five golden rules to effectively balance personalisation and customer protection.
Start-ups are making incremental use of blockchain to reduce plastic waste, but the technology’s power to drive real change is...
B2B companies can create competitive advantage in the digital age by tailoring technology to their relationships with customers...