Rupali Kaul
Assistant Professor of Marketing
Rupali Kaul
Rupali is an Assistant Professor of Marketing at INSEAD. She received her PhD in Quantitative Marketing from Stanford University's Graduate School of Business. Before entering academia, she earned a bachelor’s in electronics and communication engineering, completed an MBA, and worked as a management consultant.
Her research investigates areas such as marketing analytics, technology adoption and customer centricity. She uses randomized field experiments, machine learning and econometric analysis to causally study marketing strategies for small-scale firms and creators.
Her research investigates areas such as marketing analytics, technology adoption and customer centricity. She uses randomized field experiments, machine learning and econometric analysis to causally study marketing strategies for small-scale firms and creators.
Latest posts
What Happens When You Actually Listen to Customers
Rupali Kaul
No surprise that your business tends to improve. What’s surprising is that customers you don’t survey are also likely to be impressed.