What you deliver and how you deliver it to customers has to be completely rethought.
Even firms that typically prefer to centralise decisions needn’t miss out on the benefits of opening up their strategy making.
Amazon will gain access to new capabilities in retail, but the challenge to traditional supermarkets will come from elsewhere.
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Many innovations underpinning Venice’s commercial success during the late-medieval period hold true today.
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Being customer-centric in a digital world requires not a plan but a process.
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The speed of change will determine how disruptive automation is to the future of work and society.
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Even in the performance-obsessed world of pro basketball, racial preference influences how the game is played.
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Incentives aren’t just about rewarding individual achievement. They can also be a key factor in shaping group behaviour.
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People can’t win against computers; fortunately we are irrational.
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Assessing top-level managerial contractual design from a long-term strategy perspective.
Brilliant! - A very comprehensive and very useful analysis for those working in this industry
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CEO - Dear Elizabet, thank you so much for your article.To update the content of your article, I believe...
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